Help / SSL Certificates

Download my SSL certificate files

If you’re installing your SSL on your own server, after we approve your SSL certificate request, you can download your primary and intermediate certificate from within the SSL application.

Note: If you are moving your SSL certificate to a new server, if your server has crashed, if you have lost your private key, or receive an error message that the private key does not match, you cannot just re-install your certificate; you must re-key your certificate (more info).

If your website is hosted through us (e.g. the primary domain on a shared hosting account, Website Builder), you don’t need to use these instructions; we take care of the SSL installation for you.

  1. On your SSL certificate home page, click Download.
    1. Not in your SSL control panel? Log in to your account.
    2. Click SSL Certificates.
    3. Complete step 1 above.
  2. Select the Server type you want to install the certificate on.
  3. Click Download ZIP file.

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