Help / Windows Hosting (Plesk)

Reset your FTP username and password

You can reset or change the credentials you use to log in to your hosting account via FTP, which lets you upload files to your account using an FTP client.

To Reset or Change Your Hosting Account Login

  1. Log in to your account.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. Click FTP Access.

    Note: If you don’t see the icon, click Show More in the section for the domain name you want to use, and then click FTP Access.

  5. In the Name column, click the FTP user you want to modify.
  6. Enter the new login information you want to use, and then click OK.